bomjitu Casino & Sportsbook Data Care

This page describes what we collect when you use bomjitu and how we keep that data protected across your account, deposits, withdrawals, and gameplay. We operate our platform in compliance with applicable data-handling standards and remain transparent about the information we process. Our services are available only where local law permits.

We at bomjitu recognise that your personal data — your name, payment details, identity verification documents, and account activity — forms the foundation of trust between us and our users across Jakarta, Surabaya, Bandung, and Medan. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer through mobile banking, local payment, online payment, or e-wallet, we collect transaction records and link them to your verified account. This page sets out how we handle that information and your rights regarding it.

We undertake to be clear about what data we collect, why we collect it, how long we retain it, and who has access to it. Our commitment extends to managing your password reset requests, withdrawal review windows, and KYC verification documents with the same care we apply to live-dealer tables and football betting records.

What we collect and how we use it

We collect your email address, phone number, full legal name, and date of birth during account registration on bomjitu. We use this information to create your account, verify your identity, and enable login recovery through password reset. We also collect your residential address and national identification number (KTP or passport) as part of our Know Your Customer (KYC) verification process. This step ensures compliance with anti-money-laundering standards and protects both your account and our platform integrity.

When you make a deposit on bomjitu, we capture the payment method you select — whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet — along with the transaction timestamp, amount, and confirmation status. Our system logs this data to your account ledger and retains it for withdrawal reconciliation and dispute resolution. We do not store your full card or bank credentials; payment processors retain that sensitive information on their own secure servers.

Our platform tracks your gameplay activity, including bets placed on Liga 1, Piala Indonesia, Piala AFF, and other football markets, alongside live-dealer sessions and slot spins. We record this data to calculate your account balance, detect patterns of unusual activity, and process your withdrawal requests. We also use gameplay records to verify betting history during customer-support escalations and account audits.

We also collect technical data automatically: your device type (Android or iOS), browser version, IP address, and session duration. This information helps us improve bomjitu's mobile app performance, diagnose login issues, and detect fraudulent access attempts. We do not sell this technical data to third parties; we use it only to operate and secure our platform.

Our bomjitu privacy commitments

We store your personal data on servers located in regulated data centres. Some of our servers may sit outside your jurisdiction, but we apply the same encryption and access controls everywhere. We encrypt your password using industry-standard algorithms; we never store it in plain text. Your KYC documents are encrypted and accessible only to our compliance team during account verification and regulatory audits.

We share your data with third-party processors only when necessary. Our payment gateway partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank) receive transaction details to complete deposits and withdrawals. Our fraud-detection service receives your transaction history and device fingerprint to identify suspicious patterns. We do not share your data with advertisers or data brokers. When we partner with customer-support vendors, they sign strict confidentiality agreements and access only the information needed to resolve your issue.

We retain your account data for as long as your account remains open, plus a retention period thereafter to comply with anti-money-laundering and tax regulations. When you request account closure on bomjitu, we anonymise your gameplay history but retain transaction records for legal compliance. You may request deletion of certain non-essential data by contacting our support team; we will honour such requests unless legal obligations require us to retain the information.

Your rights on bomjitu include the ability to access a copy of your personal data, request corrections to inaccurate information, and exercise data portability where applicable. You may also opt out of non-essential marketing communications via your account settings. To exercise these rights, contact us through our support channels with a clear description of your request and verification of your identity.

If you have questions about our privacy practices, contact our support team via the methods listed in your account or email the address provided in our account opening documentation. We will respond to privacy inquiries within a standard business window. We may update this privacy page periodically to reflect changes in our data practices or applicable law; we will notify you of material changes via email or in-app notification.